We offer a wide range of background checks and verification services, including primary and secondary research. Some of the services we offer are asset tracing, whistle-blower allegations, local language checks, criminal records checks, employment history verification, document verification, education and credential verification, reference checks, credit history checks and social media screening. Apart from this we also provide discreet source inquiries and site visits. Our goal is to provide a comprehensive and tailored solution to meet your specific requirements.

The headquarters is in Mumbai. A large part of this team has been together for over 7 years. Research teams are also based in Ludhiana, Chennai, Dhaka (Bangladesh) and Colombo (Sri Lanka).

The turnaround time for a background check/due diligence varies depending on the type of service and the complexity of the request. On average, most checks can be completed within 3 to 14 business days. Some verifications may take longer if additional research or documentation is required. 

Investigative research can also last for longer periods as well. The nature of the requirement and end goal determines the time taken.

CIGAER also offers monitoring services that are an ongoing scan of the business environment specific to client requirements that can be for a period as defined by the client.

To initiate a background check/due diligence on an individual, we typically require the subject individual's full name, date of birth and current address. Depending on the specific services requested, we may also require additional information such as employment history, educational institutions attended and/or PAN/Aadhaar/passport details. 

For a registered company, we require the CIN number, registration number, current/former name, address and GST registration number. 

We utilize a combination of sophisticated technology, industry-leading databases and highly experienced researchers to collect and verify the information. Our team cross-references data from multiple sources and validates the findings to ensure the highest level of accuracy. 

For discreet source inquiries we corroborate information from various sources. For public domain information, we provide footnotes with relevant web links.

The costs of our background check and due diligence depend on the type and complexity of the services requested. We offer competitive pricing and can provide you with a customized quote based on your specific needs.

We take data security and confidentiality very seriously. We employ state-of-the-art security measures, including encryption, access controls, and secure data storage to protect personal information.

Our due diligence services cater to a wide range of industries and sectors, including but not limited to financial services, technology, healthcare, retail, manufacturing, real estate and non-profit organizations. We are equipped to handle the unique requirements and challenges of each industry.

Our services have a global reach, allowing us to perform background checks and verifications in multiple countries and regions. These India, Bangladesh, Nepal, Sri Lanka, Pakistan and Bhutan. For public domain research, our reach spreads across 100+ countries. We have a network of trusted partners and resources that enable us to handle international requests efficiently and accurately.

Yes, our background check and verification processes are designed to be fully compliant with local and international privacy laws and regulations, including GDPR and FCRA. We prioritize data protection and privacy, ensuring that our services adhere to the highest standards of legal and ethical compliance.

The client details for each project are shared strictly on a need-to-know basis, among the senior team within the company. For the public domain checks and for the discreet human source inquiries, the research team is not aware of the client name. Thus even if a subject is made aware of discreet inquiries being made, it will only be known that someone from the CIGAER team is reaching out to the subject’s network.

The process of reaching out to human sources is a meticulous one. It involves multiple iterative steps to build the profile of a subject that is matched with the CIGAER team’s own network spanning across geographies and industry sectors. Outreach to the sources is made in the most careful manner without any inducement or false pretext. At no point of time during the outreach or during the discussion, the client's name is shared. The CIGAER team maintains data of the sources called, with notes of each call being made.

CIGAER has standard reporting formats for various processes. The reporting can also be customised as per client requirements.

We would be more than happy to provide references or case studies upon request. Please contact us to discuss your requirements and we can share relevant examples of our work that showcase our experience and success in delivering background checks and verifications for clients across various industries.